Dokumen 1: Privacy Policy (Kiros Business)
Contain English and Bahasa Melayu Version
ENGLISH VERSION
Privacy Policy
Last Updated: 19/12/2025
At Kiros Business (“we,” “our,” “us”), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, products, or services (collectively referred to as “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our Services.
Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, contact number, billing/shipping address, and other identifiable information.
- Payment Information: Payment gateway data, transaction history, and billing details (we do not store your full payment card data; all payments are processed through third-party gateways such as ToyyibPay, Stripe, or PayPal).
- Device & Usage Information: IP address, browser type, operating system, and website interaction data.
- Cookies and Tracking Technologies: We use cookies and similar tools for analytics, personalization, and improving user experience.
How We Use Your Information
We use the collected data to:
- Provide, operate, and improve our Services.
- Process transactions and send receipts or invoices.
- Communicate with you about updates, promotions, and customer support.
- Personalize user experience and content.
- Comply with legal obligations and prevent fraud.
Data Retention and Security
We store your data securely on encrypted servers and limit access to authorized personnel only. Personal data is retained as long as necessary for the purposes described or as required by law.
Sharing Information with Third Parties
We may share your information with:
- Service Providers: Payment processors, logistics partners, analytics tools, or cloud hosting providers.
- Business Partners: When collaboration or joint offers are made.
- Legal Authorities: When required to comply with applicable laws or protect our rights.
We never sell your personal data to any party.
Your Rights
Depending on your region (Malaysia PDPA, EU GDPR, or other jurisdictions), you have rights to:
- Access and correct your data.
- Request data deletion.
- Withdraw consent for marketing.
- File a complaint with relevant authorities.
You may contact us to exercise your rights via: kirosanne@gmail.com
Cookies and Tracking
We use cookies for website functionality, analytics, and advertising. You can disable cookies in your browser settings, but some features may not work properly.
International Transfers
Your data may be transferred and processed outside your country of residence. We ensure adequate data protection measures consistent with global privacy laws.
Updates to this Policy
We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent revision. Continued use of our Services signifies acceptance of these updates.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
kirosanne@gmail.com
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VERSI BAHASA MELAYU
Polisi Privasi
Kemas Kini Terakhir: 19/12/2025
Di Kiros Business, privasi anda adalah keutamaan kami. Polisi Privasi ini menerangkan bagaimana kami mengumpul, menggunakan, mendedahkan dan melindungi data peribadi anda apabila anda menggunakan laman web, produk, atau perkhidmatan kami.
Dengan menggunakan Perkhidmatan kami, anda bersetuju dengan terma Polisi Privasi ini. Jika anda tidak bersetuju, sila hentikan penggunaan Perkhidmatan kami.
Data yang kami kumpul
kami mungkin mengumpul:
- Maklumat Peribadi: Nama, e-mel, nombor telefon, alamat bil, dan alamat penghantaran.
- Maklumat Pembayaran: Data transaksi dan butiran bil (kami tidak menyimpan maklumat penuh kad anda; pembayaran diproses melalui penyedia pihak ketiga seperti ToyyibPay, Stripe, atau PayPal).
- Maklumat Peranti & Penggunaan: Alamat IP, jenis pelayar, sistem operasi, dan interaksi laman web.
- Kuki & Teknologi Penjejakan: Digunakan untuk analitik, penyesuaian, dan peningkatan pengalaman pengguna.
Cara Kami menggunakan data anda
data digunakan untuk:
- Menyediakan dan menambah baik Perkhidmatan kami.
- Memproses transaksi dan penghantaran resit/invois.
- Berkomunikasi tentang kemas kini, promosi, dan sokongan pelanggan.
- Mematuhi undang-undang dan mencegah penipuan.
keselematan dan tempoh simpanan data
Data anda disimpan dengan selamat dan disulitkan. Hanya kakitangan yang diberi kuasa dibenarkan mengakses. Data akan disimpan selagi perlu atau seperti yang dikehendaki oleh undang-undang.
Perkongsian data
Kami mungkin berkongsi data anda dengan:
- Penyedia Perkhidmatan (seperti gerbang pembayaran, penghantaran, atau analitik).
- Rakan Niaga jika terdapat kerjasama rasmi.
- Pihak Berkuasa Undang-Undang apabila dikehendaki undang-undang.
Kami tidak akan menjual data peribadi anda kepada mana-mana pihak.
Hak Anda
Anda berhak untuk:
- Mengakses dan membetulkan data.
- Meminta pemadaman data.
- Withdraw consent for marketing.
- Menarik balik persetujuan pemasaran.
Hubungi kami di kirosanne@gmail.com untuk membuat permintaan rasmi.
kuki dan penjejakan
Kami menggunakan kuki bagi meningkatkan pengalaman laman web. Anda boleh menolak penggunaan kuki melalui tetapan pelayar anda.
pemindahan data antarabangsa
Data mungkin diproses di luar Malaysia dengan perlindungan yang setara di bawah undang-undang privasi antarabangsa.
kemas kini polisi
Kami boleh mengemas kini Polisi Privasi ini dari semasa ke semasa. Tarikh “Kemas Kini Terakhir” menunjukkan perubahan terbaru.
hubungi kami
Untuk sebarang pertanyaan, sila hubungi:
kirosanne@gmail.com
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